Resume

SUMMARY

Accomplished IT professional with 15 years of experience ranging from website design and implementation to managing and supporting over 12,000 end users. Proven ability to cut costs through power management and optimizing potentially outdated technology in order to extend its lifespan and make future purchases more money efficient. Skilled problem identifier and troubleshooter comfortable managing systems, projects, and teams in a range of IT environments. Experienced with 1:1 rollouts in K-12 environments for Google, Windows, iOS, and Mac OSX.

EXPERIENCE

Network Administrator, Yorktown Community Schools
Yorktown, Indiana — February 2017 – Present

Hybrid position as Director of Technology, network/system administrator, as well as performing basic tech support duties for approximately 5,500 end users and devices..

Accomplishments and Duties

  • Migrated district to Windows 10
  • Updated network infrastructure and replaced all network hardware
  • Replaced third party solutions with open source solutions to save the district money
  • Streamlined support process
  • Worked with multiple vendors to procure the best options for the district
  • Solved several major issues regarding security cameras, phone servers, etc.
  • Managed all servers, firewalls, filters, etc.

IT Consulting, Web Design, and Computer Repair
Martinsville, Indiana — 2004-Present

Multiple clients in the Morgan County area. Real Living Town and Country Real Estate (Now Central indiana Town and Country Real Estate), Skaggs Transmissions, Super Bounce Inflatables, etc.

Accomplishments and Duties

  • Trained Realtors in the use of Propertylinx and MIBOR online tools.
  • Created 360 degree virtual tours of real estate listings.
  • Created and maintained websites for multiple clients.
  • Provided purchase advice and obtained quotes for new equipment.
  • Managed Exchange on SBS 2003.

Assistant Network Administrator, Metropolitan School District of Martinsville
Martinsville, Indiana — 2016-2017

230 day position. Duties included providing Windows/Mac/Android/iOS administration, network troubleshooting and administration, and providing support for any and all technological needs across all buildings within the district.

Accomplishments and Duties

  • Designed and implemented limited 1:1 solution for K-1 utilizing iPads
  • Designed and implemented imaging solution for High Ability program Mac OSX devices
  • Administrated Google platform and manage Google 1:1 configuration
  • Designed and implemented student import procedures to pull student information from SIS database directly into Active Directory and Google simultaneously
  • Streamlined existing systems utilizing scripts, procedure rewrites, and targeted software upgrades
  • Managed district iPads through Light Speed Mobile Device Management and Apple DEP
  • This position shared responsibilities with the Network Administrator in a variety of different areas, including but not limited to: firewalls, routers, access points, network attached storage, and video applications.
  • Assisted in coordinating security related activities with the Information System Security Officer.
  • Acted as consulting resource for building staff when purchase decision are being made, and relays information to appropriate staff and/or organizations for quotes.
    Attends meetings as required.
  • Performs other duties as related to information computer systems and systems/database administration.

IT Support Technician, Metropolitan School District of Martinsville
Martinsville, Indiana — 2014-2016

230 day position. Duties included providing Windows/Mac/Android/iOS administration, network troubleshooting, and providing support for any and all technological needs across three buildings and a third of the school district’s computing devices.

Accomplishments and Duties

  • Implemented successful power saving policy.
  • Restored 210 laptops to use preventing unnecessary cost and recycling.
  • Enabled the utilization of machines previously marked as outdated through upgrades and selective software and policy deployment.
  • Maintained and provided support to 1,077 iPads, laptop, and desktop computers.
  • Managed an Active Directory domain of 8000+ users, computers, and groups.
  • Managed deployments via System Center Configuration Manager and Apple Configurator.
  • Active member of the high school Tech Committee and provided knowledge and advice regarding major technology decisions.
  • Provided support during critical 1:1 deployment preparations.
  • Maintained professional relations with vendors and obtained favorable pricing for several endeavors.

Systems, Network, and Database Administrator, Charitable Resource Foundation
Bloomington, Indiana — 2008-2009

Position began with basic network documentation. Previous IT walked out, so position transitioned to fulfilling multiple roles and working to rebuild undocumented systems.

Accomplishments and Duties

  • Supervised and maintained 1,200 computers, multiple physical servers, across four locations.
  • Successful implementation of remote policies allowing for all duties to be performed from a single office.
  • Created ASP.Net and ASP ‘Classic’ scripts for Touchstar software. (VB/C#)
  • Worked with Telemon Corporation to map out business rules and existing databases for a full transition.
  • Creating training documentation, custom reports, etc, as necessary for improved performance.
  • Worked to remove major bugs from existing databases (MSSQL 2003/2008)
  • Maintained Touchstar systems via Server 2003, 2005, and 2008. Scripts hosted via IIS.
  • Maintained Active Directory and Exchange accounts, group policy, etc.

EDUCATION

Ivy Tech Community College

A.A.S. – Computer Science — 2014
Technical Cert – Information Technology — 2013
Technical Cert – Java Programming — 2013

CompTIA

A+ Certification
Project+ Certification

Western Governors University – Indiana

B.S. Software Development — 2018 (In Progress, 74/125 CU)
M.S. Information Technology Management – 2019 (In Progress)

SKILLS

System Management Software: SCCM, Server 2003/08/12/R2, FOG, Active Directory, Desktop Authority
Database Administration: T-SQL, SQL Server 2000/2005/2008/R2
Programming Languages and Scripts: ASP.Net (C#/VB), Java, JavaScript, HTML/CSS, PhP, PowerShell
Website Development: LAMP (Linux/Apache/MySQL/PhP) Environment, WordPress/Joomla!/Drupal CMS
Specialized Administration Software: Dell Desktop Authority, Light Speed Management Console, KACE, Filewave
Mobile Device Management: LightSpeed MDM, Meraki MDM, Apple Configurator, Google Administration Console
Project Management: Infrastructure upgrades, server migrations, mass device imaging and deployment